December 20, 2013 Digital Week in Review: Bad Customer Service on Social Media, 70 Million New Facebook Shares, and Twitter’s Growing Ad Revenue In this week’s Digital Week in Review: Social media proves to be bad for customer service, 70 million new Facebook shares to hit market at today’s close, and Twitter’s growing national advertising revenue.
December 19, 2013 Mobile Holiday Shopping As we close in on the end of the year, 2013 may very well become known as The Year of the Smartphone. In early 2012, smartphone usage surpassed traditional mobile phone usage in the US; by June of 2013, smartphones represented 60% of all cellphones used by Americans. The majority market share that smartphones now…
December 13, 2013 Digital Week in Review: Instagram Direct, Most Re-Tweeted Post of 2013, and Facebook Infographic
November 22, 2013 Digital Week in Review: SnapChat has Competition, Google Wallet’s Prepaid Debit Card, and Vine Releases App in 19 New Languages
November 15, 2013 Digital Week in Review: Almost All Brands in 2014 Will Be Using Social Media, Microsoft’s Stock is Up, Tweets With Pictures Are Most Popular, and AllFacebook Releases New Infographic